The Pack support

Email team@impactfulcanine.com. Include the email on your account and a short description, but never send a password or full payment-card number.

For a concern about an inbound private message, use Report or Block beside that exact message so the real sender and content are attached. Trainers have the same controls for client-authored messages in their own thread. If there is an immediate threat to a person or animal, contact local emergency services first.

The Pack does not currently sell or renew Apple App Store or Google Play subscriptions. Digital access is free during the current free period. Existing web billing, if any, is managed from the web version or with the team. In-person training and Pack Walk bookings are physical services scheduled separately through Acuity.

Signed-in members can start deletion from Account → Delete account. You can also read the process on the account deletion page.