Community Guidelines

The Community Board is an asynchronous private space for current Pack clients and staff. It is not a public social feed or a live chat. Use it for dog-training questions, Pack events, wins, and useful resources. Do not post someone else’s personal information, contact details, or private conversation without permission.

Message only within your real Pack member–trainer relationship. Keep the conversation focused on dog training, scheduling, assignments, feedback, and support. Do not forward, publish, or misuse another participant’s private message or personal information without permission.

• Threats, encouragement of self-harm, violence, or instructions to harm a person or animal.
• Harassment, stalking, bullying, hateful conduct, or targeted humiliation.
• Sexual content involving minors, exploitation, grooming, or non-consensual intimate content.
• Animal cruelty, abuse, or dangerous advice presented as training.
• Illegal activity, fraud, impersonation, spam, scams, malware, or unauthorized advertising.
• Passwords, Social Security numbers, home addresses, payment-card details, or another person’s private information.
• Content you do not have permission to share or that infringes another person’s rights.

Use Report beside a private message, Community Board topic, or Board reply to send the reported content and relevant frozen evidence to the owner’s moderation queue. Block is shared across The Pack: it stops private messaging with that participant and hides that person’s Community Board content from your view while the block remains. Removing the block in either Messages or the Community Board restores both kinds of access. Reports are not public. If there is an immediate danger to a person or animal, contact local emergency services first, then report it in The Pack.

Impactful Canine’s owner reviews reports and may examine the reported message, Board post or reply, preserved evidence, participant identities, and limited context needed for a fair decision. Depending on severity and history, the owner may dismiss a report, warn a participant, restrict messaging, hide or lock Board content, remove content, preserve evidence, suspend access, or close an account. Reports made in bad faith may also lead to action.

For a safety question, moderation appeal, or a concern you cannot report in the app, email team@impactfulcanine.com. Include the account email and enough detail to locate the issue, but never send a password or government identifier. See the Terms and Privacy Policy for related rules.